Terms of Service

Accounts

Some parts of the Services may require an account. You agree to provide accurate, current information and to keep it updated. You are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account.

You must notify us promptly if you suspect unauthorized access or use of your account. We may suspend or terminate accounts that we believe are compromised, used in violation of these Terms, or used to engage in fraudulent or abusive activity.

Minimum requirements

• You must be able to enter into a binding contract in your jurisdiction.
• You may not share paid access in ways that bypass licensing, seat limits, or enrollment rules.
• You must not attempt to access non-public areas of the Services without authorization.

Payments

Prices are listed in USD unless stated otherwise. Taxes may apply depending on your location and the nature of the purchase. When you purchase a paid product or subscription, you authorize us (and our payment processors) to charge your selected payment method for the total amount, including applicable taxes and fees.

Refunds

Refund eligibility (if any) depends on the product and the refund terms presented at checkout or within the relevant offer page. If a refund window is offered, it begins at the time of purchase unless otherwise stated.

Chargebacks and disputes

If you believe a charge was made in error, contact us first so we can attempt to resolve the issue. Abusive chargebacks or fraudulent disputes may result in suspension of access to the Services.

Acceptable Use

You agree not to misuse the Services. You may use the Services only in compliance with applicable laws and these Terms. We may restrict or suspend access if we reasonably believe your use harms other learners, the integrity of the Services, or our rights.

Prohibited activities

• Infringing or violating intellectual property, privacy, or other rights.
• Attempting to disrupt, overload, probe, scan, or test the vulnerability of the Services.
• Automated scraping, harvesting, or mass downloading of course content without written permission.
• Uploading or distributing malicious code, phishing content, or deceptive materials.
• Sharing, reselling, or redistributing paid materials or access credentials except where explicitly permitted.
• Using the Services to generate or distribute unlawful, harmful, or intentionally misleading content.

AI tools

You may use AI tools to support your learning when permitted by the course rules and applicable law. You remain responsible for your outputs, including factual accuracy, legal compliance, confidentiality, and respecting third-party rights.

Disclaimers

The Services are provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Educational content does not constitute legal, tax, financial, or professional advice. We do not guarantee specific outcomes, revenue, employment, or business results. Your results depend on many factors outside our control.

Limitation of liability

To the maximum extent permitted by law, Contentra will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or goodwill, arising from or related to your use of the Services.

Changes

We may update these Terms from time to time. When we do, we will revise the effective date above and may provide additional notice where required. Your continued use of the Services after updated Terms become effective constitutes acceptance of the updated Terms.

If you do not agree to the updated Terms, you must stop using the Services.