Privacy Policy

Introduction

We respect your privacy and process personal data lawfully, fairly, and transparently. “Personal data” means information that can identify you directly or indirectly (for example, your name, email address, or online identifiers).

This policy covers our website and any related pages where this policy is posted. Where local laws provide additional rights or impose additional obligations, we follow those requirements.

Who this policy applies to

Visitors to our website and landing pages.
People who contact us by email, form, or other channels.
Prospective learners and learners who interact with our course content and support.

If we provide links to third-party sites, their privacy practices are governed by their own policies.

Data we collect

We collect information in three main ways: (1) information you provide, (2) information collected automatically when you use the site, and (3) information from trusted partners where allowed by law.

Information you provide

Contact details (such as name, email address, phone number).
Messages and content you submit (for example, support requests).
Preferences you set (such as language or marketing choices).

Information collected automatically

Usage data (pages viewed, approximate time spent, clicks, referring/exit pages).
Device and technical data (browser type, operating system, language, screen size).
Approximate location inferred from IP address (city/region level, not precise GPS).

Sensitive data

We do not intend to collect sensitive categories of personal data (such as health, biometric identifiers, or precise location). Please do not provide sensitive data through our forms or messages.

How we use personal data

To operate, maintain, and secure the website.
To respond to inquiries and provide customer support.
To deliver requested information, products, or services.
To improve content, usability, and performance (for example, debugging and analytics).
To comply with legal obligations and enforce our terms.

Where required by law, we ask for your consent before using certain technologies (such as non-essential cookies) and you can change your choices later.

Legal bases (where applicable)

If you are in a jurisdiction that requires a legal basis (for example, under the GDPR/UK GDPR), we rely on one or more of the following:

Contract — to provide requested services and communicate about them.
Consent — for optional cookies or marketing where required by law.
Legitimate interests — to improve and protect our services, prevent fraud, and understand usage (balanced against your rights).
Legal obligation — to meet applicable legal and regulatory requirements.

Cookies and similar technologies

Cookies are small text files stored on your device. We may also use similar technologies (such as local storage) to remember preferences and maintain basic functionality.

Types of cookies

Essential — required for core site features and security.
Preferences — remember choices such as theme or language.
Analytics (optional) — help us understand how the site is used.

You can manage cookie preferences through our cookie controls (typically available via the site footer) and your browser settings. Some features may not work properly if you disable essential cookies.

How we share personal data

We do not sell your personal data. We may share information in the following situations:

Service providers — vendors that help us run the website and communications (for example, hosting, email, security).
Legal and compliance — to comply with law, lawful requests, or to protect rights and safety.
Business transfers — if we are involved in a merger, acquisition, or asset sale, subject to appropriate safeguards.

When we use service providers, we require them to protect personal data and use it only for the services they provide to us, consistent with applicable law.

International transfers

Depending on where you live, your information may be processed in countries outside your jurisdiction. Where required, we use appropriate safeguards (such as contractual protections) and implement measures designed to keep your data protected.

Data retention

We keep personal data only as long as necessary for the purposes described in this policy, including to meet legal, accounting, or reporting obligations, resolve disputes, and enforce agreements.

Retention periods vary depending on the type of data, the context in which it was collected, and legal requirements.

Security

We use administrative, technical, and organizational measures designed to protect personal data. These may include access controls, encryption in transit, and data minimization. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your rights and choices

Your rights depend on where you live. You may have the right to:

Access, correct, or delete personal data.
Object to certain processing or request restriction.
Withdraw consent (where processing is based on consent).
Request a copy of your data in a portable format (where applicable).
Complain to a supervisory authority or regulator (where available).

To make a request, contact us using the details below. We may need to verify your identity and may ask for additional information to process your request.

Children’s privacy

Our services are not directed to children and we do not knowingly collect personal data from children. If you believe a child has provided personal data, please contact us so we can take appropriate steps.

Contact

For privacy questions or requests, contact:

Email: [email protected]
Phone: +1 415 779 2234

Changes to this policy

We may update this policy from time to time. If we make material changes, we will update the effective date at the top of this page. Your continued use of the site after an update means you have read the updated policy.